Privacy Policy

This Privacy policy was published on February 27th, 2024.

GDPR compliance

The EU General Data Protection Regulation (GDPR) is a comprehensive update to existing European Union laws that became effective on May 25, 2018. The GDPR was designed to harmonize data protection laws across Europe, to protect and empower all EU resident’s data privacy and to reshape the way organizations approach data protection.

CuuhStore took steps to prepare for compliance with the new standards ahead of the May 25, 2018 implementation date. CuuhStore made enhancements to its processes, products, contracts, and documentation to help support the company’s, and our partner’s, compliance with the GDPR. While many of these changes were not directly visible to users, we provide greater clarity on the way CuuhStore collects, uses, shares and manages personal data through our new and improved User Privacy Notice.

About CuuhStore

The privacy of your personal information is important to us. We are committed to providing you with an experience on all our sites and services that is safe, secure, and trustworthy.

Why we collect and use personal data

We use the personal information that we collect for various purposes, including to develop, improve, support, and provide the Service, allowing you to use its features while fulfilling and enforcing our Terms of Use. We may use your personal information for the following purposes:

• Create and maintain your account: We use your personal information to create and maintain your user profile on the Service, enable the Service's account security features (e.g. sending security codes via email or SMS).
• Orders and delivery of products and services: We use your personal information to receive and process orders, deliver products and services, process payments, and communicate with you regarding orders, products and services, and promotional offers.
• Improve and optimize services and troubleshooting: We use your personal information to optimize features, analyze performance metrics, fix errors, and improve the Service and our business. As part of these activities, we may create aggregated or otherwise deidentified data based on the personal information we collect.
• Deidentified information: We may deidentify your information such that it cannot reasonably be used to infer information about you or otherwise be linked to you, and we may use such deidentified information for any purpose. To the extent we possess or process any deidentified information, we will maintain and use such information in deidentified form and not attempt to re-identify the information, except solely for the purpose of determining whether our deidentification process satisfies legal requirements.
• Personalize your experience: We use your personal information to recommend features, products, and services that may be of interest to you. Personal information will also be used to determine your preferences and personalize your experience with the Service.
• Communicate with you and provide customer support: We use your personal information to communicate with you (e.g. announcements, updates, security alerts, support, and administrative messages) and provide customer support for your requests, questions, and feedback.
• Sweepstakes, contests, and other promotions and events: We may use your user profile picture and account information to identify you in related promotions and events, and facilitate your invitations to friends who you want to invite to join the Service.
• Marketing: We and our service providers may collect and use your personal information for marketing purposes. We may send you direct marketing communications and abandoned cart reminders (enabled as described via the use of cookies that we collect). You may opt out of our marketing communications or abandoned cart reminders as described in the “Your Controls and Choices” section below.
• Interest-based advertising: We, our service providers, and our third-party advertising partners may collect and use your personal information for interest-based advertising purposes. In providing interest-based advertising, we follow the Self-Regulatory Principles for Online Behavioral Advertising as set forth by the Digital Advertising Alliance (DAA), which is an advocacy organization for responsible digital marketing and consumer privacy.
• Fraud prevention and security: We use your personal information to prevent, detect, investigate, and respond to fraud, unauthorized access to or use of the Service, violations of the Terms of Use and Policies, or other misconduct.
• Compliance and legal obligations: We may use your personal information for compliance purposes and to comply with the U.S. law, including any applicable laws, lawful requests, and legal processes (e.g. responding to subpoenas or requests from U.S. government authorities); to protect our, yours, and other users' rights, privacy, safety, or property (including introducing and defending legal claims); audit internal processes to ensure compliance with U.S. legal and contractual requirements and our internal policies; enforce the terms and conditions that govern the Service; prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activities, including cyberattacks and identity theft.
• Legal claims based on your consent: In some cases, we may specifically ask for your consent to collect, use, or share your personal information, where required by U.S. law.
• Cookies and similar technologies for technical operations, performance enhancement, advertising, analytics, etc.

Type of personal data collected

The information we collect includes the information you voluntarily give us, such as an Email address, name, credit reports, date of birth, etc. We do not sell or provide this information to anyone. That information is only the property of our company and used only for the purpose given.

Information we collect automatically

When you use our site, some information is collected automatically. This includes usage of information such as browser type, operating system, download time, number of users who downloaded our game, etc. This information does not identify you personally, and if by any means it does, we will treat it as personal information and will keep it safe.

In usage Information, we also collect your IP address, MAC Address, or another unique identifier for the mobile device, Wi-Fi card, or other technology devices that you use to access our site. This helps us identify your repeat visits.

The use of cookies and web beacons

We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. Cookies help us make our Site and your visit better.

We may log information using digital images called web beacons on our Site or in our emails.

This information is used to make our Site work more efficiently, as well as to provide business and marketing information to the owners of the Site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use our Site. Cookies and similar technologies help us tailor our Site to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you.

How long we keep your data

We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems. This helps us to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.

This means that we may retain your personal data for a reasonable period after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it securely. We may process data for statistical purposes, but in such cases, data will be anonymized.

Your rights to your personal data

You can access your information anytime. You can know what information about you is with us by contacting us. We give you the privacy right to see the data which we have about you, change the data we have, or delete it. You can let us know about your specific privacy concerns, and we will do our best to respect your concerns.

CuuhStore’s privacy policy

You hereby acknowledge and accept that if we deem necessary, we are able to collect and otherwise use your personal data in order to allow you access and use of the Websites.

We hereby acknowledge that in collecting your personal details as stated in the previous provision, we are bound by the Data Protection Act. We will protect your personal information and respect your privacy in accordance with best business practices and applicable laws.

We will use your personal data to allow you to participate in the Site and to carry out operations relevant to your participation. We may also use your personal data to inform you of changes, new services and promotions that we think you may find interesting. If you do not wish to receive such direct marketing correspondences, you may opt out of the service.

Changes to this Privacy Policy

CuuhStore reserves the discretion to amend this policy as deemed necessary by the organization. We recommend you review this policy from time to time to make sure that you are aware of the changes in our Privacy Policy.